Setting Up the Ordering Suite

The Ordering Suite is an add-on feature that turns your digital menu into a full table-side ordering system. Instead of just browsing, your customers can scan a table-specific QR code, browse your menu, add items to a cart, and place an order directly from their phone. The order goes straight to your kitchen.

This works with both PhotoMenu and 3D Menu Pro. The Ordering Suite is a separate subscription at $44.99 per month, charged independently from your base menu plan.

To enable ordering, go to Dashboard > Settings and find the Ordering Suite section. Click "Subscribe" to be taken to the Stripe checkout page.

After payment, the ordering features are activated immediately. You will see new options on your dashboard:

• A Tables page for managing your restaurant tables
• Ordering settings to enable or disable ordering
• An Orders tab in your analytics for tracking order data

Subscribing to the add-on does not automatically enable ordering for customers. You need to complete the setup steps below first.

After subscribing, complete these steps to go live with ordering:

1. Create your tables — Go to Dashboard > Tables and add your restaurant tables. You can add them individually or in bulk (up to 50 at a time). Give each table a clear label like "Table 1," "Patio A," or "Bar Seat 3."
2. Download table QR codes — Each table gets its own unique QR code. Download and print these codes, then place them at the corresponding tables. The table QR codes are different from your main menu QR code because they include the table identifier.
3. Enable ordering — Go to Dashboard > Settings > Ordering and toggle ordering on. Until you flip this switch, customers scanning table QR codes will see the regular menu without ordering.
4. Test it — Scan one of your table QR codes with your phone. You should see your menu with an "Add to Order" button on each item and a table indicator bar at the top showing which table you are at. Place a test order and verify it appears on your Orders dashboard page.

Once ordering is set up, here is what your customers experience:

1. Customer scans the QR code at their table
2. The menu loads with a table indicator bar showing their table name
3. They browse items and tap to view details, add items to their cart, and adjust quantities
4. They review their cart and tap "Place Order"
5. An order confirmation page shows their order number and estimated wait time
6. The order status updates in real time (Confirmed, Preparing, Ready, Served)

On your end, new orders appear on the Dashboard > Orders page and the kitchen display. You can update order statuses as your kitchen progresses through each order. If you have audio notifications enabled, you will hear a two-tone alert when a new order comes in.

The Ordering Suite is billed monthly at $44.99 through Stripe. It is separate from your base menu subscription, so cancelling one does not affect the other.

If you cancel the Ordering Suite, table-side ordering is disabled at the end of your billing period. Your table configuration and order history are preserved for 90 days in case you decide to resubscribe. Your base digital menu continues to work normally without ordering.