Ordering Suite Overview

The Ordering Suite is an optional add-on ($44.99/month) that enables table-side ordering directly from your digital menu. Customers scan a table-specific QR code, browse the menu on their phone, and place orders without waiting for a server to take their order.

How It Works

1. You enable the Ordering Suite from your dashboard and subscribe to the add-on plan.
2. You create tables in the table management section and generate a QR code for each table.
3. Customers scan a table QR code, which loads your menu with a ?table={tableId} parameter.
4. The menu switches into ordering mode, where customers can tap items to add them to a cart and submit an order.
5. You receive the order on your dashboard and manage it through its lifecycle.

Order Lifecycle

Each order moves through the following states:

• PENDING — Customer has submitted the order. Waiting for your confirmation.
• CONFIRMED — You have accepted the order. The customer is notified.
• PREPARING — The kitchen is working on the order.
• READY — The order is ready to be served.
• SERVED — The order has been delivered to the customer.
• CANCELLED — The order was cancelled (by you or the customer before confirmation).

Customers see real-time status updates on their order confirmation page.

Table Management

From the Tables section in your dashboard, you can create, edit, and delete tables. Each table has a label (e.g., "Table 1," "Patio A3") and its own QR code. When a customer places an order, the table label is saved with the order so you always know where to deliver it, even if you later rename or remove the table.

Pricing and Activation

The Ordering Suite is $44.99/month, billed separately from your main subscription. It works with both PhotoMenu and 3D Menu Pro on any tier. To activate it, your restaurant must have orderingEnabled set to true and an active ordering subscription. You can manage this from your dashboard under Settings > Ordering.